In this episode Wendy Perry illustrates the harm that self-justification can do to individuals and organizations. “Mistakes were made, but not by me”, has become an all too common trope in modern culture. This “past-exonerative” positioning allows us to avoid true apologies and taking responsibility. Through fascinating stories we learn how our brains trick us into following cultural narratives that are no longer relevant. Self-Justification is fueled by cognitive dissonance and we learn how this all works to our good or detriment.
- March 16, 2018